Chuck Bayless is a Senior Customer Success Engineer at Trellix, specializing in remote support for SIEM and DB Security products since June 2021. With extensive experience in technical support roles, including a prior position at McAfee Enterprise as a SIEM Technical Support Engineer, Chuck has demonstrated a commitment to swiftly resolving customer issues through effective troubleshooting and collaboration with cross-functional teams. Career history includes roles such as Systems Administration Assistant at General Aluminum and Owner of Metroplex Networking Services, along with technical positions at AT&T, Telvista, and Stream International. Chuck holds an Associate's degree in Computer Networking Systems from ITT Technical Institute and has obtained multiple certifications, including from Dell and McAfee.
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