Jamie Marraffa possesses extensive experience in customer success and sales, with a career spanning roles at various esteemed organizations. As a Candidate Advisory Board Member at LaunchSource since January 2017, Jamie provides strategic insights. Previously, Jamie excelled as a Senior Customer Success Manager at Rapid7 until January 2025 and currently holds the same title at Trellix. Jamie's sales expertise includes serving as a Sales Representative at TraceLink, where nearly 100% of responsibilities involved outbound cold prospecting targeting independent hospitals and pharmacies. Prior to this, Jamie was an Account Manager at Workable, enhancing recruitment processes for in-house teams, and worked in customer service at Cosman Medical, focusing on client relationships and product upselling. Jamie earned a Bachelor of Science degree from Northeastern University from 2010 to 2014.
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