Lakshman Kumar

Lakshman Kumar is a seasoned professional with extensive experience in customer success and technical support roles, particularly within data protection. Currently serving as a Senior Customer Success Engineer at Trellix since November 2021, Lakshman handles pre-sales and post-sales activities, along with technical support for Trellix Data Protection products. Prior to this, Lakshman worked at McAfee as a Technical Support Engineer specializing in various data protection solutions, gaining hands-on experience with McAfee ePolicy Orchestrator and related products. Earlier roles include IT Analyst positions at Tata Consultancy Services and System Engineer responsibilities, focused on providing second-level IT support for KPMG. Career began as a Technical Service Associate at Lenovo, ensuring effective technical support through various communication channels. Lakshman holds a Bachelor of Engineering in Electronics and Communications Engineering from Jnana Vikas Institute of Technology.