Mark J. Ely

Customer Success Manager / Renewals Account Manager at Trellix

Mark J. Ely is an experienced professional with a diverse background in operations and project management across various industries. Currently serving as a Customer Success Manager and Renewals Account Manager at Trellix since May 2023, Mark focuses on client success initiatives, product adoption, and long-term retention strategies. Previous roles include Manager of PMO and Engagement Manager at Pantheon Platform, where Mark established a dedicated project management office and led complex web migrations. With experience as Senior Project Manager at Acquia and Professional Services Consultant at Percussion Software, Mark has a strong foundation in digital project execution and client engagement. Early career positions included leadership roles in operations at Collegeboxes, Inc., McCollister's Transportation, Olympic Moving & Storage, and University Trucking. Mark holds a Bachelor of Science in Computer Engineering from Washington University in St. Louis.

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