Roman Carreon is a highly experienced technical support professional with a strong background in IT and customer engagement. Currently serving as a Staff Technical Support Engineer at Trellix since February 2022, Roman has previously held positions at McAfee as a SIEM Advanced Technical Support Engineer and VMware in various roles including Inside Account Executive. Roman's responsibilities at VMware included empowering key accounts in the Southwest with data center and cloud initiatives, as well as organizing technical resources for large industry leaders in the Northeast. Earlier experience at Harte Hanks involved outreach to prospective customers following marketing events. Roman holds an Associate's degree in Biology from Dallas College.
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