James McCarthy is an experienced IT professional with a strong background in customer success and technical support. Currently serving as a Customer Success Engineer at Trend Micro since March 2020, previous roles include Customer Service Engineer at the same company, and Technical Support Specialist at VMware and Dell, where expertise was applied to network monitoring tools and fault tolerance analysis. McCarthy's technical proficiency encompasses TCP/IP protocols, SNMP, Unix/Linux and Windows operating systems, and various routing protocols. Academic credentials include a Bachelor's degree in Chemistry, a Higher Diploma in Business Information Systems from University College Cork, and a Postgraduate Diploma in Cyber Security from the National College of Ireland.
This person is not in any teams
This person is not in any offices