James Richards

James Richards is a Senior Sales Engineer at Trend Micro, where they leverage extensive technical expertise and customer service skills to provide tailored solutions for clients. With over nine years in sales engineering, James has successfully managed the technology evaluation stage of the sales process and collaborated closely with sales teams to enhance customer satisfaction. Previously, as the Director of Training at ManTech Cyber Solutions International, they oversaw the development of training content and logistics, and held various roles at companies like Deep Instinct and Kaspersky Lab, focusing on delivering technical presentations and managing customer relationships. James began their career as a Special Education Teacher, where they adapted curricula to support students with diverse needs. They hold a degree from the University of California, Berkeley.