Jeff Peterson has a strong background in customer support and technical engineering, demonstrated through various roles at Trend Micro from October 2017 to October 2018, including Customer Success Manager, Support Team Lead, and Customer Support Engineer. Prior experience includes serving as a Windows Engineer in Global Incident Management Engineering at Verizon Terremark from March 2013 to December 2014. Jeff Peterson holds a Bachelor of Applied Science in Information Technology from American InterContinental University-South Florida, completed between 2001 and 2003.
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