John de Luna is a Service Delivery Manager at Trend Micro, where they leverage extensive experience in cyber security and client relationship management. They have a background in auditing Active Directory and managing security through Group Policy Objects, previously serving as a Senior Cyber Security Consultant at SGV & Co. Additionally, John gained valuable customer service skills as a Barista at Starbucks and as a Technical Support Analyst at Hewlett Packard Enterprise. John holds a Bachelor of Science in Information Technology from Colegio de San Juan de Letran.
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