Mikael Putkonen is a seasoned professional with extensive experience in customer service and IT datacenter operations. As a Customer Service Manager at Trend Micro since March 2019, Mikael has honed managerial skills while previously serving as a System Specialist at Chilit Oy, focusing on datacenter services from October 2013 to March 2019. Earlier career highlights include a role as a Support Specialist at HCL Technologies, contracted by Nokia, and a Senior Specialist position at Nokia, managing IT datacenter responsibilities from June 2001 to February 2013. Mikael's educational foundation includes studies at Helsinki City College of Technology from 1998 to 2001.
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