Nancy Jiang is a User Experience Manager at Trend Micro, where they held various roles from 2016 to 2019, including Staff Technical Writer and Senior Technical Writer. In their senior position, they managed documentation for enterprise products, transformed content into structured DITA XML, and collaborated with a globally distributed team of writers. Prior to Trend Micro, Nancy worked at Huawei Technologies from 2006 to 2012, serving as a technical translator and proofreader.
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