Ron Russak, CISSP, TCSE, has extensive experience in technical account management and support, currently serving as a Technical Account Manager at Trend Micro since February 2017. Prior roles include TippingPoint TAC Engineer at Trend Micro, Designated Support Engineer at Imperva, and Technical Solutions Consultant at Hewlett-Packard, where expertise in security products and customer service was applied. Earlier positions include Senior Analyst at Dell, focusing on enterprise technical support, and Senior Associate at KPMG LLP, providing advanced troubleshooting for IT services. Russak started a career in technology as a Technical Support Coordinator at KUHF Radio, University of Houston, where responsibilities included network maintenance and production of radio programs. Educational credentials include a Bachelor of Science degree in Radio/TV and Photography from Stephen F. Austin State University.
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