Safiya Raqib

Safiya Raqib is a Technical Rotation Associate at Trend Micro, where involvement in a 10-week training program focused on IT security has resulted in obtaining a top certification in the field. Prior experience includes serving as the Ecommerce and Customer Service Manager at True Velocity, where responsibilities encompassed overseeing the customer purchasing process, supplier negotiations, website redesign, and enhancing team efficiency through cloud software and Excel. Earlier, Safiya worked as a Pre-Imaging Services Rep at ARA Diagnostic Imaging, successfully scheduling radiology appointments, generating price estimates, and managing high call volumes while maintaining effective communication. Educational qualifications include a CompTIA CySA+ certification from Per Scholas and a Certified Professional Coder designation from the American Academy of Professional Coding.