Tiago Pinto is a dynamic, detail-oriented professional currently serving as an Enterprise Support Engineer (L3) at Trend Micro since 2021. With 10 years of experience in Customer Service and IT Operations, they have previously held roles as a Technical Support Specialist for both Google Workspace and Blizzard Entertainment. Tiago began their career as a Quality Lead and Supervisor of Technical Support at Vodafone from 2010 to 2014. They have demonstrated excellent planning, communication, and organizational skills, thriving in fast-paced environments while addressing customer needs. Tiago is also CCNA certified, having completed their studies in System Administration at Technological University Dublin in 2021.
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