Tom de Ridder is an experienced professional in customer engagement and management, currently serving as Onboarding Manager at Trengo since November 2024. Prior to this role, Tom held the position of Delivery Manager at Saysimple from March 2019 to October 2024, where responsibilities included handling custom deliveries and high-level customer interactions related to integrations and product enhancements. Tom's earlier roles at Saysimple included Productspecialist and Client Specialist, focusing on relationships with strategic partners and optimizing customer information. Additionally, Tom served as Supervisor and Client Specialist at Informaxion e-messaging, which specializes in online communication services. Tom's professional journey also includes customer service roles at MyParcel.nl and KPN, as well as an internship at METS Travel & Tours. Tom's education was obtained at Haagse Hogeschool in Den Haag.
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