Eri Rodrigues is a Customer Success Manager at Triágil, focusing on providing high-touch support and driving customer engagement and retention in the B2B enterprise SaaS sector. With extensive experience in customer experience optimization, Eri has previously held roles including Analyst of Customer Success at ClearSale and Coordinator of Customer Success at Centro Universitário de Valença. Eri's background also includes legal expertise as an attorney, having practiced in various areas of law for several years. Eri holds multiple degrees, including an MBA in Customer Experience and a postgraduate specialization in Project Management and Agile Methodologies.
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