Ramesh Alla is a Senior Technical Lead at Trianz, specializing in IT Service Management processes since November 2022. Prior to this role, Ramesh worked as a Technical Specialist at HCL Technologies, focusing on BMC Remedy development and integrations from September 2021 to November 2022. From September 2015 to August 2021, Ramesh served as a Senior Member of Technical Staff at Broadridge, where responsibilities included BMC Remedy development, administration, scripting, integrations, and automations. Earlier, Ramesh was a Software Engineer at Unisys from January 2012 to September 2015, providing BMC Remedy ARS/ITSM support and development. Ramesh holds a Bachelor's Degree in Electrical, Electronics, and Communications Engineering from The ICFAI University, Tripura, completed in 2010.
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