Ray Rauch

Ray Rauch is an accomplished leader in customer success and operations, currently serving as Vice President of Customer Support at Tribute Technology, where they lead strategic transformation initiatives. Previously, Ray held senior positions at various companies, including Vice President at Concord, where they significantly reduced customer churn and increased revenue from existing clients. Ray also played a pivotal role in driving growth and profitability at Limelight Networks and Tealium, leading to remarkable increases in annual recurring revenue. With extensive experience in building and optimizing customer success organizations, Ray is recognized for creating systems that enhance customer experiences and drive long-term retention.