Bill Lonas is an experienced Application Support Specialist at Trice since February 2023, contributing to the mission of enhancing quality care through the innovative Tricefy platform for medical professionals. Prior to this role, Bill served as a Technical Product Manager at Greenway Health from March 2012 to November 2022, acting as a subject matter expert and escalation contact for ancillary products related to the Prime Suite EHR platform. Responsibilities included managing DICOM imaging, dictation software, financial reporting, and document importing, while also overseeing the Service Desk for the HealthCloud EHR platform for Walgreens, which involved managing a team, developing service level agreements, and collaborating on high-priority support issues. Bill's education includes a tenure in the US Navy from August 1987 to March 1994.
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