Tridium, a global software and services company, develops and markets a universal software framework targeted at solving the challenges associated with managing smart devices1. Software frameworks provide a platform to allow businesses to more easily build their product offerings. Tridium's core technology, the patented Niagara Framework® (or"Niagara"), a Java-based framework, provides a software infrastructure to integrate diverse systems and devices - regardless of manufacturer or communication protocol - into a unified platform that can be easily managed in real time over the Internet using a standard web browser. Niagara is being successfully applied in energy-services, building-automation, and industrial-automation markets today.

Data Center

Enterprise Software

Software

Tridium

Tridium's headquarters in Richmond, VA, United States

This department provides assistance and solutions to customers to enhance their experience and satisfaction.

Customer Support

The Software Development and Engineering team at Tridium is responsible for designing, developing, and maintaining the innovative Niagara Framework and its applications. This team collaborates to create robust software solutions that integrate various smart devices and systems, ensuring seamless communication and management through a unified platform. By leveraging their diverse expertise, including cloud engineering and product architecture, they drive the continuous evolution of Tridium's technology, enhancing efficiency and user experience across energy-services, building-automation, and industrial-automation markets.

Software Development and Engineering

The Sales and Customer Support team at Tridium is dedicated to driving revenue growth and ensuring customer satisfaction by effectively promoting the Niagara Framework and its capabilities across various markets. This team collaborates with channel partners and key distributors to expand distribution channels while providing expert technical support and customer service, ensuring clients can seamlessly integrate and manage smart devices on the Niagara platform. Through comprehensive engagement and support, they aim to enhance the customer experience and solidify Tridium's position as a leader in the software and services sector for smart device management.

Sales and Customer Support

This department focuses on driving revenue through strategic partnerships, sales initiatives, and business growth initiatives.

Sales and Business Development

The Technical Communication and Training team at Tridium is responsible for creating comprehensive documentation and training materials that facilitate the understanding and effective use of the Niagara Framework. This team collaborates to design instructional content, deliver training sessions, and provide technical support, ensuring that customers can seamlessly integrate and manage smart devices across various applications. Their goal is to enhance user experience and drive the successful adoption of Tridium's innovative software solutions.

Technical Communication and Training

This department focuses on providing technical expertise and support to facilitate the sales process.

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Software Development and Engineering

Sales and Customer Support

Sales and Business Development

Technical Communication and Training

Sales Engineering