Ryan Brown

Ryan Brown is an experienced customer service professional currently serving as the Customer Service Manager at Trijicon, Inc. since November 2020, where responsibilities include leading a customer service team across multiple states, managing customer orders, and enhancing customer experience through strategic initiatives and metrics. Prior experience includes roles such as Senior Customer Service Supervisor and Global Hunting and Outdoor Division Manager at LEAPERS, INC., where Ryan demonstrated proficiency in coaching teams, developing standard operating procedures, and surpassing annual revenue targets. Additional roles at Quicken Loans, Cabela's, and the Detroit Tigers contribute to a well-rounded background in customer relations and service management. Ryan holds a Bachelor's degree in Parks, Recreation and Leisure Facilities Management from Ferris State University.