Syed H.

Syed H. has extensive experience in technical support, content strategy, and educational roles, with a current position as a Cloud Support Specialist/AWS Admin/AI Automation Builder at Trilogy since December 2018, providing global technical assistance. Previously, Syed served as Head Of Content & Operations at TEXT, overseeing content strategies for multinational companies, and as Product Line Manager at 360training.com, where revenue increased by 27% through innovative business strategies. Additional roles include Manager of Digital Content Development, Visiting Faculty at various institutions, authoring children's novellas, creating an animated blog series for DawnNews, and working in production planning and sensor research. Syed holds a Master's degree in Arts from Ohio University and a Bachelor of Engineering in Electrical and Electronics Engineering from Ghulam Ishaq Khan Institute of Engineering Sciences and Technology.