Anna Elepay has accumulated extensive experience in customer service, operations management, training, and business development. Beginning as a Senior Customer Service Representative at Dell from February 2003 to May 2004, Anna managed customer queries and mentored new hires. Subsequently, Anna held the position of Assistant Manager at Genpact from June 2012 to March 2018, focusing on operations in credit/collections and auditing, while also designing and executing training programs. From May 2004 to April 2009, Anna served as a Training Specialist at IBM, leading a team and facilitating knowledge transfer across projects. Currently, Anna works at TrilogyOne Technologies as both a Business Development Manager and Customer Success Manager, specializing in digital transformation initiatives, including data integration, analytics, and robotic process automation.
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