Greg Toogood is a customer-obsessed ITIL-certified Support Leader currently serving as the EMEA Technical Support Manager for Trimble Inc., where they implement digital transformation initiatives to enhance customer experience and team efficiency. Previously, Greg held senior roles at Splunk and Epicor Software Corporation, focusing on continuous service improvement and customer satisfaction. With a growth mindset, Greg has successfully built and managed high-performing teams while achieving significant increases in customer satisfaction scores throughout their career. They are pursuing a Bachelor of Science in Mathematics and Computer Science at the University of Brighton.
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