Hamanke Sascha is a seasoned Service and Development Manager at Trimble Inc. since January 2016, leading the Customer Service department for Trimble Solutions Germany GmbH with eight direct reports and reporting to the Business Area Director. Responsibilities include overseeing helpdesk operations, managing training classes for customers, and ensuring a positive customer experience. Previously, Hamanke held various roles at Tekla Software from September 2000 to December 2015, including Produktmanager, Software Specialist, and Technischer Support, where tasks involved personnel management, version planning, writing specifications, and technical support. Hamanke holds a Diplom in Bauingenieurswesen from HSB Hochschule Bremen – City University of Applied Sciences, obtained between 1995 and 1999.
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