Harvey Williams is an experienced Customer Support Engineer currently employed at RGB Networks since November 2011, specializing in troubleshooting digital video networks and providing remote technical assistance. Prior to this role, Harvey held various positions in technical support, including opportunities at Trimble Navigation, where responsibilities involved providing phone, email, and web-based support, and Trimble MRM. Additional experience includes serving as a Technical Support Engineer at BigBand Networks and a technical support position at Clarent Corporations. Harvey holds a degree from the University of Phoenix, obtained between 2001 and 2004.
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