JM

Jarrad Michna

Senior Director, Customer Support Services

Jarrad Michna is a seasoned professional with extensive experience in customer support services at Trimble Inc., where a career spanning over two decades includes roles such as Senior Director, Director, Customer Service Manager, Product Manager, and Sales Engineer. In the current position as Senior Director, strategic planning and the launch of new initiatives have been key focuses, establishing metrics to gauge success. Previously, leadership of teams through significant business model transitions and the development of onboarding programs for new clients highlighted Jarrad's capabilities. Earlier roles involved managing customer service operations and coordinating technical sales support. Jarrad's educational background includes a Bachelor of Applied Arts and Sciences in Management from the University of Houston-Victoria and an Associate's degree in Drafting and Design Technology from Victoria College.

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