Jeremy Knight is a seasoned professional in the field of technical support and engineering, currently serving as the Global Help Desk Manager for Trimble since June 2014. In this role, Jeremy oversees second line technical and engineering support for Regional Support Teams worldwide, demonstrating a commitment to enhancing customer experience and team collaboration. Prior to this position, Jeremy held various roles, including Support Manager and Senior Technical Consultant at CSC World, and Senior Support Engineer at S-FRAME Software Inc., where responsibilities included managing support teams, developing training materials, and providing expert consultancy on structural engineering design programs. Jeremy holds a Bachelor of Engineering (B.Eng.) in Civil Engineering from the University of Leeds.
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