Kevin James Rowe is currently the Sr. Manager of Service Delivery at Trimble Inc., where they oversee complex service management on a global scale. With a background in ITIL processes, they have extensive experience in Incident, Problem, Change, and Service Level Management, managing high-profile services across various industries, including Government, Transport, and Financial sectors. Previously, they held positions at several notable companies, including Capgemini, where they managed significant contracts and led transformative change projects. Kevin graduated with a BSc in Computer Science from the University of East Anglia and has contributed to the IT service management community as a member of itSMF.
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