Nezi Dias has extensive experience in technical support and management, currently serving as the SupportOps Technical Manager at Trimble Inc. since August 2019, where responsibilities include cloud system performance analysis and capacity planning for the MEP division. Prior to this role, Nezi held positions as Technical Support Manager at Trimble MEP Canada and Product Support Supervisor at Trimble MEP featuring Accubid products, overseeing operations and enhancing technical support services. Previous experience includes a Technical Support Analyst role at Accubid Systems Ltd. and an MIS Technical Analyst position at ExxonMobil, focusing on client support and network management. Nezi holds a B.Sc. (Hons) in Computer Science from the University of Hertfordshire.
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