Sergio Nugent is an accomplished professional with extensive experience in operations management, user experience design, and customer service. From December 2012 to January 2016, Sergio co-owned and served as General Manager of Operations at Portland Extracts, leading the business to achieve $1.2 million in gross annual revenue within its first year by innovating a B2B strategy that processed local cannabis byproducts. In a subsequent role as Digital Consultant and User Experience Designer at Verizon Wireless World from January 2020 to May 2022, Sergio focused on optimizing customer experience and exceeding revenue per client KPIs through data analysis and high-fidelity prototype development. Prior experience includes serving as a Spanish Medical Interpreter at Telelanguage and as a Business Coordinator at Kuni Automotive, demonstrating versatility and a commitment to enhancing communication and operational efficiencies. Sergio is also a graduate of CareerFoundry, holding a degree in User Experience Design.
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