Shiloh Metcalf

Shiloh Metcalf is an experienced customer success manager specializing in the construction enterprise resource planning sector, currently serving as the Manager of Customer Success at Trimble Inc. since December 2022. Prior to this role, Shiloh held the position of Senior Customer Success Manager at Viewpoint, where responsibilities included onboarding, promoting software adoption, and facilitating change management. Shiloh's earlier experience includes roles as a Customer Development Representative and a Community Brand Coordinator at Athleta, as well as a Senior Marketing Lead Representative at Clinicient, showcasing a strong background in customer engagement and marketing. Shiloh earned a Bachelor's Degree in Journalism from the University of Nevada, Reno.