John Turnham

John Turnham is currently the Head of Operations at Trinity Claims, bringing over 15 years of experience in the insurance industry. Previously, they served as the Head of Damage Claims for AA Underwriting and AA Accident Assist, where they played a key role in successfully launching the AA Accident Assist line of business in May 2020. Their past positions include leadership roles at Direct Line, AXA, and The AA, where they focused on claims management and customer service excellence. John is recognized for transforming claims teams, managing third-party claims, and implementing advanced claims management systems.