Heather Butler

Heather Butler is a Senior Learning & Development Specialist at Trinity Logistics, a position held since September 2016. Prior to this role, Heather served as a Training Specialist at M&T Bank from September 2014 to September 2016, focusing on call center training. Responsibilities included providing training for new hires in the Online Support Department, covering 21 systems and customer service techniques, as well as retail offerings such as checking accounts, savings accounts, and credit cards.