Conor Fox is an experienced professional in workforce management and customer service, currently serving as the EU Regional RWFM Manager at Trip.com since November 2021, where responsibilities include overseeing workforce planning and strategy across multiple sites in 12 languages. Prior to this role, Conor held positions at Trip.com as RWFMS & DA Supervisor and Regional Workforce Manager Specialist, focusing on managing scheduling, forecasting, performance reporting, and stakeholder strategy. Conor's background includes credit profiling at NatWest Group and customer contact supervision at CIBT, where team management and operational efficiency were key roles. Earlier experience includes a customer service communicator position at Sykes Enterprises and management responsibilities at SCOTMID Ltd, where Conor trained staff and oversaw daily operations. Educational achievements include attendance at Edinburgh College and Forresters High School.
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