Elsa Chang is a Process Manager and UX Writer Team Lead at Trip.com, where they focus on process, quality assurance, and resource management. Previously, they held various roles within Trip.com, including Process Supervisor and QA Supervisor, and gained experience as a Copywriter at 启德教育集团 Education International Cooperation Group. Elsa holds multiple certifications, including PMP, Six Sigma Black Belt, and NPDP, and is a licensed lawyer in China. Currently, they are pursuing further education at Shanghai Open University from 2024 to 2026.
This person is not in the org chart
This person is not in any teams
This person is not in any offices