John Cressey

John Cressey has over a decade of experience in AI product design, currently serving as the Smart Training Manager at Trip.com, where they bridge AI, training, and customer experience to enhance global customer service. Previously, they worked at Liulishuo as an AI Product Leader, creating innovative AI-driven solutions that significantly improved revenue and user engagement. John has also held roles such as Foreign Staff Manager at Shanghai Pacican Foreign Language School and English Foreign Language Teacher at Pacican Academy. With a strong educational background from UC San Diego in Cognitive Science and Linguistics, John is fluent in Mandarin and adept at navigating cross-cultural environments while leveraging AI for transformative growth opportunities.