Stephen Chen is an experienced Operations Manager with a strong background in the leisure, travel, and tourism industry. Currently serving as the Director of the APAC Service Team at Trip.com since 2019, Stephen previously held the position of Service Delivery Manager at Egencia from 2011 to 2019 and worked as a Travel Consultant at CITS American Express in 2009-2010. Stephen holds a Bachelor's degree in Industrial and Commercial Management from Dongbei University of Finance and Economics, along with a degree in Aircraft Powerplant Technology from the Civil Aviation University of China.
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