Wenting Yang is the Global EN Service Director at Trip.com, a role held since 2022. Previously, Wenting served as Senior Director of Operations at Majorel China from 2022 to 2024 and has held various customer service and management positions at companies such as Booking.com, HSBC Bank China, and Arvato CRM Solutions. Wenting's career in customer service began at 历峰集团 in 2012, and they earned a Bachelor's degree in International Chinese Studies and Translation from 华东师范大学 in 2007.
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