Roy Ferrer is a results-oriented leader and strategic consultant with a proven track record of optimizing business processes within the global outsourcing and offshore industry. They have held various positions, including Senior Lead at Velocity Frequent Flyer, where they managed multiple lines of business and received the Inspiring Leader Award, and they currently serve as Operations Manager at Probe CX and TripADeal. Roy has previously led teams at Aegis PeopleSupport Inc and Sitel Philippines, excelling in coaching and managing customer service operations. Roy graduated with a Bachelor of Science in Business Management with a focus on Marketing from Dr. Filemon C. Aguilar Memorial College.
This person is not in any teams
This person is not in any offices