Susan Maynard is an experienced professional with a robust background in content quality management and operations. Currently serving as Senior Quality Lead for Content & Integrity at Tripadvisor since December 2005, Susan oversees and trains content review teams across global locations, ensuring high standards in content quality and integrity. Previous roles include Content Moderation Representative and Facilities and Office Operations Manager at Tripadvisor, as well as Culinary Department Coordinator at Food Network/Scripps and Alumni Affairs Officer at MIT Alumni Association. Susan began a career in management as Retail Outlet Manager at Rooster Flowers and Assistant Manager at Barefoot Contessa Gourmet Foods. Susan holds a Bachelor of Science in Communications from the University of Massachusetts Amherst.
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