Tom Baker

Tom Baker is a highly experienced infrastructure engineer with a robust background in managing global infrastructure across public and private cloud environments. Currently serving as a Principal Infrastructure Engineer at Tripadvisor since May 2021, Tom has previously held various engineering roles at Broadcom Inc. and Symantec, focusing on critical incident resolution, operational management, and technical support. Tom's expertise includes monitoring systems, hardware vendor coordination, technical issue escalation, and collaboration with development teams, along with a consistent commitment to high-level customer service and on-call support. Prior experience also includes positions at Star Technology Services Ltd. and Symantec, showcasing a diverse skill set in infrastructure administration and technical support management.