TripArc is a travel technology and procurement company whose industry-leading booking platforms transform the effectiveness of travel professionals while multiplying their revenue opportunities. DMX is a platform featuring products from over 200 Destination Management Companies around the world; ADX is a travel agency platform; and TMT is a tour operator platform. All IP is owned and developed internally by TripArc.
 
There are many unique benefits to our ground-breaking approach. With over $1 billion in transactions and a reach to thousands of advisors, we negotiate direct net rate contracts as well as commissionable rates coupled with amenities with our travel partners – and provide efficient distribution through tour operators and travel advisors, ensuring that they drive production through these channels.
 
It’s a totally re-imagined blueprint for how travel brands and travel professionals can unlock more value throughout the business.

Travel & Leisure

TripArc

TripArc's headquarters in toronto, Canada

Dave Volman

Norman Crooks

Jaime Cabrera

Karl Peterson

Grace Chang

Richard Ebach

The Engineering and Analysis team at TripArc is responsible for designing, developing, and maintaining the company's proprietary travel technology platforms. They ensure the platforms are robust, scalable, and secure, facilitating seamless transactions and efficient procurement processes for travel professionals. The team also conducts rigorous quality assurance testing and business analysis to optimize performance, implement new features, and enhance user experiences, thereby driving increased revenue opportunities for travel partners.

Engineering and Analysis

The Leadership Team at TripArc is responsible for steering the company towards its strategic objectives, overseeing product and technology development, managing commercial activities, and ensuring operational efficiency and financial stability. This team drives innovation and alignment across all divisions, fostering a cohesive vision that unlocks more value for travel brands and professionals. They play a critical role in negotiating key contracts and partnerships that underpin TripArc's growth and market presence in the travel technology and procurement space.

Leadership Team

The Software Development Team at TripArc is responsible for designing, developing, and maintaining the company's innovative booking platforms—DMX, ADX, and TMT. They work collaboratively to create, enhance, and optimize the software that powers TripArc’s industry-leading travel technology solutions, ensuring seamless user experiences and robust performance. By developing and owning all intellectual property internally, the team ensures high-quality and secure platforms that drive the efficiency and profitability of travel professionals globally.

Software Development Team

The Customer Support and Service Team at TripArc ensures smooth and efficient operations across all TripArc platforms (DMX, ADX, TMT) by addressing customer inquiries, resolving technical issues, and providing user training. Team members manage invoice reconciliation and payments, lead customer success training initiatives, oversee platform support services, and specialize in air travel support, while the Director coordinates overall support strategy to enhance user satisfaction and optimize platform utilization.

Customer Support and Service Team

The Product and Marketing team at TripArc works collaboratively to develop, enhance, and market innovative travel technology platforms such as DMX, ADX, and TMT. This team is responsible for driving product strategy and technological advancements (spearheaded by the SVP of Product and Technology and VP Product & UX), building a compelling brand image (guided by the Senior Brand Manager), optimizing product-market fit and go-to-market strategies (directed by the Director of Product Marketing), and executing data-driven marketing campaigns to maximize reach and engagement (managed by the Performance Marketing Manager). Their combined efforts ensure that TripArc's platforms remain cutting-edge and effectively meet the needs of travel professionals, thereby multiplying revenue opportunities.

Product and Marketing

The User Experience Team at TripArc is responsible for designing and optimizing the user interfaces and experiences across TripArc's suite of travel technology platforms, including DMX, ADX, and TMT. With a focus on enhancing usability and driving customer satisfaction, they work on creating intuitive and efficient designs that meet the needs of travel professionals. The team continually iterates on their designs based on user feedback and data, ensuring that TripArc's platforms remain at the forefront of the travel industry’s technological advancements.

TripArc

Org chart

Teams

Engineering and Analysis

Leadership Team

Software Development Team

Customer Support and Service Team

Product and Marketing

User Experience Team

Offices

TripArc

Org chart

Teams

Engineering and Analysis

Leadership Team

Software Development Team

Customer Support and Service Team

Product and Marketing

User Experience Team

Offices

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