Mark Lawrence

Tier II Technical Support Specialist at Tripleseat Software

Mark Lawrence has a diverse work experience spanning multiple industries. Mark began their career in 2014 as an Aquatics Supervisor at Great Wolf Resorts, Inc., where they later became an Aquatics Manager. In 2019, Mark transitioned to the role of Banquet Captain, which they held until 2021.

Following their time at Great Wolf Resorts, Inc., Mark joined Walmart in 2020 as a Customer Service Manager. Mark then became an Entertainment Team Lead in December 2020 and was promoted to People Lead in June 2021. Mark's tenure at Walmart concluded in March 2022.

Most recently, Mark has joined Tripleseat in February 2022 as a Customer Support Specialist. Mark has since been promoted to Tier II Support Specialist and continues to contribute to the company's success.

Mark Lawrence holds a Bachelor's degree in Crisis/Emergency/Disaster Management from Anna Maria College. Mark also studied Health Services/Allied Health/Health Sciences, General at Mount Wachusett Community College. In addition, Mark has obtained certifications in Python, SQL, and Web Development from Mimo. However, specific information regarding the start and end years of their education as well as the months and years of their certifications is not provided.

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Timeline

  • Tier II Technical Support Specialist

    February, 2023 - present

  • Customer Support Specialist

    February, 2022