Susanne Krämer is a Senior Manager specializing in digital customer experiences across all touchpoints. With extensive leadership experience in client and account management at leading agencies, they excel in aligning teams with clear goals and responsibilities, ensuring that creative ideas and business objectives synergize effectively. Susanne has held prominent roles, including Client Service Director at Jung Von Matt/Neckar GmbH and various senior positions at SYZYGY and Triplesense Reply. They actively apply AI workflows to enhance efficiency and quality in project execution. Currently, they are pursuing a Magister in Art History at Ruprecht-Karls-Universität Heidelberg.
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