Mary Gomoll is an experienced Renewals Account Manager at Tripwire since January 2010, specializing in managing 400-600 transactions annually for support and maintenance contracts across the US East Commercial and APAC regions, with a notable achievement of increasing the APAC renewal rate from 47% to 75% in just one year. Prior to Tripwire, Mary served as the Renewals Specialist Team Lead at Serena Software, where responsibility included developing and managing a comprehensive training program for Renewals Specialists, crafting all training content. Additionally, Mary worked as a Renewals Specialist at Serena Software, where significant contributions included increasing prepaid multi-year renewals by 7% and successfully closing multi-year contracts while addressing cancellations. Mary Gomoll's strong background demonstrates a proven track record in sales and training within the technology sector.