Ogen E. is a skilled Cyber Security Analyst at Trisura Guarantee Insurance Company since October 2024, specializing in Identity and Access Management (IAM) and Security Operations. Prior experience includes serving as Service Desk Team Lead at IT Weapons from April 2013 to October 2024, where responsibilities included managing a service desk team, providing support, and driving problem investigations. Ogen also worked as a Service Desk Analyst, offering front-line support for hardware and software issues. Earlier experience includes serving as a Lab Assistant at Seneca College of Applied Arts and Technology in 2012, providing Linux technical support, and as a Computer Technician at Teleplan International from January 2007 to February 2008, focusing on servicing HP/Compaq laptops. Ogen holds a diploma in Computer Networking and Technical Support from Seneca Polytechnic.
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