Trowers & Hamlins
Roheet Patel is an experienced IT Support Analyst with a career spanning over a decade in various roles within the IT sector. Currently employed at Trowers & Hamlins since 2014, Roheet manages a large team of support analysts catering to over 1000 end users across multiple sites, delivering high-quality IT solutions to a diverse range of stakeholders. Previous positions include IT Analyst and Support Analyst at Kennedys, where Roheet excelled in relationship-building and problem-solving across various locations, and 1st and 2nd Line Analyst roles at Berwin Leighton Paisner, noted for attention to detail and customer service excellence. Roheet's career began as an IT Administrator at United African Airways Ltd, with a promotion recognizing exceptional performance. Educational qualifications include ITIL V3 Foundation and CompTIA A+ Essentials certifications, along with a degree from the University of Worcester.