Hadir Shereba is a Customer Experience Innovator and Leader with a decade of professional experience in strategy and planning, specializing in customer success. They have built and managed key client relationships throughout the SaaS customer life cycle, focusing on onboarding, engagement, and product adoption. Previously, Hadir has held roles such as Account Manager at Olive Advertising and Zeven Communications, and more recently, served as Director of Customer Success at Crowd Analyzer and Customer Experience Manager at MaxAB. Currently, they lead Customer Experience and Process Management at TRU. Hadir earned a Bachelor's degree in Mass Communication/Media Studies from the International Academy for Engineering and Media Science, graduating with honors.
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