Olga Zingerman is a seasoned professional with over 24 years of experience in managing IT operations and leading technical support teams. They have spent the last 11 years in various Technical Account Management roles within the non-profit sector, showcasing expertise in organizational leadership, customer relations, and technical proficiency. Currently serving as the Senior Technical Account Manager at Owia Technology, Olga focuses on enhancing IT operations and strengthening customer relationships through Microsoft Cloud and Apple-based solutions. Their background includes key roles at IDF and various organizations, where they implemented strategic planning, business process improvements, and cybersecurity measures. Olga holds multiple certifications, including ITIL V3 Foundation and Microsoft 365 Administrator Expert.
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